Can you provide on-site installation and commissioning?

Can you provide on-site installation and commissioning?

Can you provide on-site installation and commissioning?

On-Site Installation & Commissioning FAQ

Q: Can you provide on-site installation and commissioning?

A:

Yes, we can provide on-site installation and commissioning for most of our equipment and system products, subject to project scope, destination country, and mutual agreement in the contract.

🔧 How We Handle It

Standard practice:

For complex machinery, production lines, or electrical systems, we can send engineers to your site to handle unloading guidance, mechanical/electrical installation, alignment, wiring check, and first-run commissioning.

Scope typically included:

  • Installation supervision
  • Mechanical & electrical connection guidance
  • Calibration and parameter setting
  • Trial run and performance testing
  • Operator training (basic operation & daily maintenance)

Scope typically excluded (unless quoted separately):

  • Civil works, foundation construction, crane rental
  • Local labor, scaffolding, power supply beyond equipment interface
  • Long-term resident engineers (available on monthly basis if required)

✈️ Logistics & Cost

  • Engineer dispatch is usually not included in EXW/FOB price by default. It can be quoted as a separate line item: “Supervision & Commissioning Service”, covering:
    • Round-trip air tickets
    • Visa & local transportation
    • Accommodation (or client provides)
    • Daily service fee (USD/day)
  • For DDP / turnkey projects, on-site service can be bundled into the total project price.
  • For simpler machines, we may provide video guidance + detailed manuals + 3D installation videos instead, which is faster and cost-free.
🌍 Regional Note: We have experience dispatching engineers to Asia, the Middle East, Africa, and South America. For regions requiring work permits or security approvals, please allow a lead time of 2–4 weeks for visa and travel arrangements.
💡 When requesting a quotation, please let us know:
  • Machine model / project scale
  • Destination country & site readiness (power, foundation, local labor)
  • Whether you prefer full on-site service or remote guidance only
This allows us to propose the most cost-effective installation plan.
✅ In short:
Yes, on-site installation & commissioning is available for qualified equipment. It is optional and quotable separately under FOB/CIF, or bundled into turnkey/DDP projects upon request.

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This article is for informational purposes only. Specifications and availability may vary by region. Please contact NovArk Power for a confirmed quotation tailored to your project requirements.