Warranty & Maintenance
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- Issue Time
- May 22,2026
Summary
NovArk provides comprehensive warranty and professional maintenance services for all its power equipment, delivering all-round protection for global users.
In addition to manufacturing and distributing power generation equipment, NovArk is dedicated to providing customers with one-stop comprehensive services to ensure stable operation and daily maintenance of equipment. Relying on a global network of service specialists and distributors, we are able to respond to demands anytime and anywhere, providing efficient and professional service guarantees.
As an NovArks distributor, you can be assured of the following guarantees:
High quality and standard NovArk generator sets.
Comprehensive and extensive technical support, such as guidance or service in installation, repair and maintenance, and commissioning.
Sufficient stock of products and spare parts, efficient and timely supply.
Professional training for technicians.
Whole set of parts solution is also available.
Online technical support for product installation, parts replacement video training, operation and maintenance guidance, etc.
Establishment of complete customer files and product files.
Supply of genuine spare parts.
This warranty does not cover issues arising from natural wear and tear of vulnerable parts, improper operation, or failure to use the product manual in accordance with regulations. The operation of the generator set must strictly follow the instructions. Operation and maintenance personnel should regularly inspect, debug, replace, and clean equipment components to maintain stable operating conditions and extend the service life of the equipment.